I started using O2 service since I came to UK in 2004, the reason that I had chosen O2 was because it was the sponsor of Arsenal football team. 5 years later, after having enough time of weak signal in London and poor customer service (refused to send me a PAC number unless I could post a request letter to them, which I did, but I never received my PAC number), I decided to compare online mobile offers to get a new number, either Pay As You Go (top-up) or Monthly Contract.

Online Marketing Inspiration from O2 Campaign

Soon I made my decision to choose PAYG rather than monthly contract because I don’t really need a new mobile to replace my blackberry. I searched three major mobile service providers for free sim card, which were Vodafone, Orange and O2, (yeah, damn, I still couldn’t forget O2) and here were the results. Guess which service did I finally pick?

In the world of Web 2.0, instead of the voice of website owner, customer voice becomes more and more important. Webmasters realised the necessity of customer satisfaction and many of them are yet to find out how to track and measure it. According to Avinash Kaushiv’s invaluable book -Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity, he pointed out the importance to analyse the voice of customers in his multiplicity strategy. So what is this yet another free online survey tool?

free online survey tool

It’s 4qsurvey.com, collaborated by Avinash Kaushik and iPerceptions.com.

We all know that Google did a good job on collecting user data in order to improve user search experience, I am really appreciated their work. But from point of view of a company who has large user data, there is a big concern that Google can somehow collect these data. Is Google really instrusive to other companys’ user data?  Or we are just worried too much.

Is google intrusive to user data?

Recently, I was trying to convince one of my clients to implement Google Analytics code as an additional tracking solution to the existing third-party tracking application, as I was not familiar with that third-party application and I was really keen to use Google Analytics for analysing user search behavior accurately.

But their director of IT was very cautious about Google because he read something negative (I don’t know what it is) about Google in terms of data collecting and hence he felt Google is intrusive to precious user data of the company (few millions).

I did a bit of research on searching anything negative about Google data collecting via Bing.com but didn’t find what I was looking for. So I posted this question on Linkedin, here is the original copy: